RubinBrown: Totally Satisfied Clients

Adding Value

This is why it’s consistently important to get in front of clients in multiple ways to share knowledge. If potential clients can see the value that RubinBrown brings through things outside of the firm’s traditional services, like webinars and e-focus newsletters, they are more likely to keep RubinBrown at the forefront when they have a need for our services. Take the time needed to learn a client’s industry and business. This research can seem overwhelming, but can pay big dividends at the end of the day.

Having this knowledge will not only help you get your client work done more efficiently and effectively, but also help create a bond of trust between you and your clients.

“With client service, the client wants to have a relationship they can trust. They aren’t just going to do business with some random stranger.”

Manager, 6 years of service

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