RubinBrown: Totally Satisfied Clients

CHAPTER 3

Adding Value

C lient relationships are delicate and take time to develop. Sometimes, establishing a client relationship is simply a matter of matching the right personalities together to create a good fit. Other times, knowing and

understanding a client’s industry is key to delivering great client service and creating new relationships. At RubinBrown, we pride ourselves on our vast industry knowledge and understanding of our clients’ businesses. This is how we provide value and expertise to our clients. The more in-depth knowledge our team members have of a client’s industry, the more we add value to that work because we can relate to and understand the challenges that clients face.

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