RubinBrown: Totally Satisfied Clients

Chapter 1

Core Values & Totally Satisfied Clients

A t RubinBrown, the firm’s core values serve as the foundational basis for how we make every decision. These values are the moral compass across the entire firm and RubinBrown’s reputation depends on adherence to these core values. It would only make sense that core value #1 focuses on superior quality and service. Putting this core value at the top of the list reiterates how important client service is to our firm as a guiding principle. It is ingrained in our culture and all team members understand totally satisfied clients is a result of both superior quality and superior service.

“RubinBrown puts a focus on making clients feel heard and valued. This encourages you to take a step away from the work and focus on great client service.”

Accountant, 4 years of service

7