RubinBrown: Totally Satisfied Clients

Introduction

Mahlon Rubin was particularly dedicated to totally satisfied

CLIENT SERVICE TIP More Than A Client We take care of people; it's what we do. Many times clients become closer and trust those who are more than just service providers. Remember to check in on

clients. Each year, the Mahlon Rubin Award honors a team member at the firm who is dedicated to delivering superior quality and service to ensure totally satisfied clients. This award is a huge recognition for team members and speaks to their ability to live up to the core values of what we believe as a firm. Today, the RubinBrown name and reputation are still synonymous with experience, integrity and value, just as in 1952.

clients for birthdays, for holidays, and throughout the year.

RubinBrown stands out for client service because of team members’ commitments to deliver totally satisfied clients and to create personal, high-level relationships while serving as their trusted advisor.

“Deliver every time. Do what you said you would do, when you said you would do it. If you do that, everyone is happy.”

Partner, 34 years of service

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