Horizons Spring/Summer 2021

INDUSTRY UPDATE HEALTHCARE

Five Ways COVID-19 Has Changed Healthcare by Thomas Zetlmeisl, CPA, CFE, CFF, CGMA & Tom Norton, CPA, CPC T he COVID-19 pandemic is a healthcare crisis, and the healthcare industry has been uniquely affected. Telehealth Pre-pandemic, Medicare, and most private insurers, allowed telehealth in very limited circumstances. Once the pandemic hit, they pivoted quickly. Telehealth was suddenly

Some providers have been overwhelmed and overworked, while others saw revenues drop precipitously. Government money poured into the system, and rules and regulations were changed. The question now is, what will be the lasting impact of the pandemic on the healthcare providers and the industry at large? The following are five areas RubinBrown professionals believe we will see long-lasting change in the industry.

available everywhere, and patients and providers could use their smartphones to complete the visits. Consumers loved it. Even providers, skeptical at first, ended up embracing the “new” paradigm. Telehealth is here to stay. Providers will need to get comfortable with the technology and change their scheduling and billing practices to account for it.

Spring/Summer 2021

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