Fall 2011 issue of Horizons

Document & Network Technologies, Inc. (DNT) Jim Broderick Director of Managed Print Services DNT provides the industry’s highest level of customer service in helping companies to understand the intricacies of their document workflow and to offer services/solutions to help improve efficiencies as well as to drive out costs.

Year Established: 1970 Number of Employees: 75 Number of Locations: 2

shredding services, etc). Our challenge then is to make them aware that there are many ancillary costs and processes and offer suggestions that will help at a much higher level, ultimately making the process more streamlined as well as driving out costs associated with the entire process. What are your predictions for the remainder of 2011 and 2012? The remainder of 2011 and into 2012 appear to have many opportunities and challenges ahead. The outlook for our services is good, as companies will continue to look to cut costs without having a negative impact on efficiencies and processes.

How have technology advances affected your business? The affects of technology changes/advances have been significant. The nature of our business is to help our customers understand these advances and the affect that they have on their business. This means that we must keep our knowledge keen and the value that we deliver to our customers high. It seems that a good portion of the technological advances have to do with the elimination or the generation of paper, both of which are our specialties. This makes the demand of keeping up- to-speed all the more critical. What are the biggest issues facing your company? Keeping up with technology and informing our customers and prospects of all of the areas that we can help them with. Our specialty is working from “cradle to grave” of the document lifecycle, which puts us in a position to assist in many areas. Oftentimes our customers call with questions regarding only one aspect of the document lifecycle (such as needing a printer/copier, wanting

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